From the many conversations we've had across the training sector, it's clear that the changes we are facing will have long-term consequences. Many trends were visible prior to the pandemic, including the impending financial challenges, a shifting climate of external trust, concerns about integrity and quality, certifications, drop-out rates, expectations of more technical and vocational training, including micro-certifications, price inflation, a new competing environment globally, and a strong interest in training quality everywhere. Others are novel, such as innovative forms of blended learning or exceptional business support needs.

At IOTQ, we believe we can add significant value to the sector by guiding and collaborating in these areas. IOTQ is recognized for its quality assurance expertise. Training providers and institutions collaborate with us to maintain and improve quality and standards. We offer expert services to our certified bodies so that they can provide the best possible experience for their learners.

Our pillars will guide our strategic priorities during this time period. We listened to our colleagues and the wider sector, as we do with everything we do. We are proud to provide our services to those striving to achieve and maintain a world-class reputation for excellence; as a new decade begins.